Shipping Information

Where we ship

We currently ship to the following countries where shipment tracking is available through the United States Postal Service Electronic "USPS" Delivery Confirmation International Service (in alphabetical order):

Australian Flag Australia 

Belgium Flag Belgium

Brazilian Flag Brazil*

Canadian Flag Canada

Croatian Flag Croatia

Danish Flag Denmark*

Estonian Flag Estonia

Finnish Flag Finland

French Flag France*

German Flag Germany

Flag of Gibraltar Gibraltar

Hungarian Flag Hungary

Israeli Flag Israel

Italian Flag Italy*

Latvian Flag Latvia

Lithuanian Flag Lithuania

Luxembourg Flag Luxembourg*

Malaysian Flag Malaysia

Maltese Flag Malta

Flag of the Netherlands Netherlands

Flag of New Zealand New Zealand

Portuguese Flag Portugal*

Flag of Singapore Singapore

Spanish Flag Spain

Swiss Flag Switzerland

United Kingdom Flag United Kingdom (Great Britain and Northern Ireland)

Flag of The United States of American United States

    *Only USPS Priority Mail International Service is available as a shipping option to these destinations.

    How shipping charges are determined

    Shipping charges are based on the weight of your item(s) and the shipping service you select. Rates are provided by the United States Postal Service ("USPS") and/or Federal Express ("FedEx").  Note: Certain American Expedition products are shipped exclusively by FedEx directly from American Expedition. If indicated below the product description, you must select the FedEx Ground shipping method at checkout. You can determine your shipping charges by adding an item or items to your cart and selecting your country, state or province, and zip code or postal code. Not all shipping services provided by the USPS have a guaranteed delivery time. Shipping times provided by us during your checkout process are estimates only.

    Compare USPS Domestic Shipping Services (link to USPS)

    Compare USPS International Shipping Services (link to USPS)

    Shipping times provided by us are estimates only and are in part determined by the United States Postal Service. You should also consider our handling time when placing your order which is typically 1-2 business days. 

    What's not included in your shipping charges

    Please note that customs duties, taxes, fees, or any other charges your country levies on the import of products, ARE NOT INCLUDED in the shipping charge. These must be paid when you receive your package.

    When we ship

    We ship orders Monday through Friday and typically ship 1-2 business days after you place your order. If an order arrives early on a business day or the evening before, it will normally go out sooner, e.g., same day shipping. You should factor in our processing time when calculating an estimated delivery for your package.

    This is a helpful formula to consider when ordering: Processing Time + Shipping Time + Customs Delays (for International Shipments) + Weather Delays + Seasonal Delays (Christmas, etc.) = Total Shipping Time.

    Of course, many of these delays are beyond our control, but you should consider them when ordering anything of a time-sensitive nature such as gifts.

    When we won't ship

    We reserve the right to not ship to any person and/or address that is suspicious based on fraud detection measures we have in place. In the event we do not ship, your order will be cancelled and any charge authorizations will be voided. Your credit card will not be charged.

    If you have any questions about the shipping charges, please email us at customerservice@pacificnorthwestgifts.com.