Shipping Information for Pacific Northwest Gifts

Where and how we ship

Due to the present and ongoing shipping challenges as a result of COVID-19, we currently only ship to the United States. Shipping charges are based on the weight of your item(s). Return shipping in all cases is the responsibility of the customer.

We ship by United Parcel Service ("UPS").

Shipping times provided by us during your checkout process are estimates only. 

When we ship

We ship orders Monday through Friday and typically ship 1-2 business days after you place your order. If your order arrives early on a business day or the evening before, it may go out sooner, e.g., same day shipping. However, you should factor in our processing time when calculating an estimated delivery for your package.

This is a helpful formula to consider when ordering: Processing Time + Shipping Time + COVID-19 Related Delays + Weather Delays + Seasonal Delays (Christmas, Thanksgiving, etc.) = Total Shipping Time.

Of course, many of these delays are beyond our control, but you should consider them when ordering anything of a time-sensitive nature such as gifts.

When we won't ship

We reserve the right to not ship to any person and/or address that is suspicious based on fraud detection measures we have in place. In the event we do not ship, your order will be cancelled and any charge authorizations will be voided. Your credit card will not be charged.

If you have any questions about the shipping charges, please email us at customerservice@pacificnorthwestgifts.com.